Website terms of use

By accessing or using veengu.com (the "Site") you accept these terms. The Site is owned and operated by Veengu — FZCO, Office 307-B, IFZA, Dubai Digital Park, Building A3, Dubai Silicon Oasis, Dubai, United Arab Emirates. Company details are also published on the legal notice page.

These terms apply to the website only. If you engage Veengu under a customer, partner, or services agreement, that agreement governs the relationship and prevails over these terms in case of conflict.

All content on the Site — including text, graphics, logos, photographs, diagrams, source code, and the "Veengu" name and marks — is the property of Veengu — FZCO or its licensors and is protected by international copyright and trademark law.

You may view, print, and share Site content for non-commercial, informational purposes, provided you retain all copyright and other proprietary notices and do not modify the content. Any other use — including reproduction, redistribution, republication, or commercial use — requires Veengu's prior written consent.

You agree not to use the Site to:

• Submit, transmit, or post content that is unlawful, defamatory, fraudulent, or infringes a third party's rights.
• Attempt to gain unauthorised access to any part of the Site, the underlying infrastructure, or any systems or networks connected to it.
• Probe, scan, or test the Site for vulnerabilities other than in accordance with Veengu's vulnerability disclosure policy.
• Interfere with, disrupt, or impose an unreasonable load on the Site or its services — including automated scraping for re-publication, bulk form submission, or denial-of-service activity.
• Misrepresent your identity in any form submission or impersonate any person or entity.

When you submit a form on the Site (contact, demo request, job application, etc.) you confirm that the information you provide is accurate and that you are authorised to submit it. Veengu processes the information you submit in accordance with its privacy policy.

Veengu may decline to respond to any submission at its discretion. Submitting a form does not create a contractual relationship between you and Veengu.

The Site may link to third-party websites or services that Veengu does not operate or control. Veengu is not responsible for the content, accuracy, availability, or practices of any third-party site, and the presence of a link does not imply endorsement.

Site content is provided for general information only. It is not legal, regulatory, financial, accounting, tax, or other professional advice. Do not rely on Site content as a substitute for advice from qualified professionals familiar with your specific circumstances.

Veengu — FZCO is a software company providing technology solutions only. It does not provide financial services, payment processing, or regulated fintech activities. Regulatory licensing and compliance remain the responsibility of Veengu customers and licensed operators.

Nothing on the Site constitutes, or may be construed as, an offer, commitment, promise, undertaking, guarantee, representation, or warranty by Veengu — FZCO to deliver, license, support, host, maintain, or develop any product, service, feature, module, configuration, integration, performance level, service level, price, timeline, or roadmap item described or implied on the Site. All Site content is informational and marketing only and may change without notice.

All rights and obligations between Veengu — FZCO and any customer or partner arise exclusively under a written agreement signed by an authorised representative of Veengu — FZCO (a "Veengu Agreement"), together with the annexes, addenda, schedules, statements of work, order forms, and pricing schedules executed under it. In the event of any conflict between Site content and a Veengu Agreement, the Veengu Agreement prevails.

Commercial terms on which the Veengu platform is made available — including pricing, included features, supported configurations, service levels, support hours, deployment model (SaaS or on-premise), integration scope, and professional-services coverage — are negotiated separately for each engagement and vary by customer, service plan, contract value, target geographies, regulatory profile, and other engagement-specific factors. Site content is not, and may not be relied upon as, a description of what any specific Veengu customer is entitled to under its Veengu Agreement.

The Veengu platform is modular. Availability and inclusion of any feature, module, or capability described or referenced on the Site depends on the scope agreed in a specific Veengu Agreement. Some features may be included in a given engagement; others may not. There is no "default" or guaranteed feature set; all features are subject to contractual scoping. Features described on the Site may exist only in specific configurations, only for certain licensed operator profiles, only in roadmap form, or only as customisable options that require additional professional-services scope.

The Site may not be used as a reference, evidence, or basis for any claim, dispute, negotiation, expectation, marketing material, regulatory submission, due-diligence statement, or other assertion regarding the existence, availability, scope, behaviour, performance, pricing, service levels, or roadmap of any Veengu product, service, or feature. The authoritative position in every such case is the wording of the applicable Veengu Agreement and its annexes, addenda, schedules, order forms, and pricing schedules.

The Site and its content are provided "as is" and "as available". To the maximum extent permitted by applicable law, Veengu — FZCO makes no warranties, express or implied, regarding the Site, including but not limited to warranties of accuracy, completeness, merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability.

Information on the Site may become outdated or inaccurate over time as the Veengu platform, business, and customer implementations evolve. Contact Veengu to confirm any important details before relying on them.

To the maximum extent permitted by applicable law, Veengu — FZCO will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, business, or goodwill, arising out of or in connection with your use of the Site, even if Veengu has been advised of the possibility of such damages.

Nothing in these terms limits liability that cannot be excluded under applicable law (including, where applicable, for death or personal injury caused by negligence or for fraud).

Veengu may update these terms from time to time. Material changes will be reflected in the Last reviewed date at the top of this page. Your continued use of the Site after a change indicates acceptance of the updated terms.

These terms, and any dispute arising out of or in connection with them or with your use of the Site, are governed by the laws of the United Arab Emirates.

The parties submit to the exclusive jurisdiction of the Dubai International Financial Centre (DIFC) Courts. Court proceedings will be conducted in the English language.

Questions about these terms can be sent to sales@veengu.com.